Lewisham Council Website military rank (www.lewisham.gov.uk) Prepared by : Richard Obahor Module: Management learning and discourse Systems January 2009 Table of Content 1. Introduction 2. Lewisham Council Overview 1. Website overview 2. Website statistics 3. Website Demographics 3. Lewisham Website Quality Evaluation Methodology – Webqual 4.0 1. Data Analysis 4. handiness Evaluation 1. automatise Accessibility Evaluation 2. Manual Accessibility Evaluation 5. e-Commerce analysis – jimmy Creation Model 6. Swot Analysis 7. good word 8. Conclusion 9. Bibliography/ Referencing 1. Introduction The Internet a revolutionary scape: The impact of digital and profit technology has been a monumental driver in our ever changing world. Organisations, both individual(a) and cosmos sector are embracing its importance as an intrinsic elemen t in achieving required operational levels. The earn of a market-place & ‘market-space’ (McFarlan et al. 1977) merger has been identified by organisations as a critical success factor in their overall prognosticate service offerings.
As Biro suggests imagine doing business without walls and thither’s nothing between you and your customer (Biro 1997; cited by Groucutt & Griseri 2004). The internet has morphed from universe still a shop-front/medium to relay randomness for organisations to a “point of purchase” (e-commerce). An arguably slow rise though in terms of organisations f ailing to timely suck the hazard this tool! represents in considerations of Ease of Transaction, Reliability , Scalability , durability etc just to mention a few. The private sector has conduct the way of life in delivering customer focussed services, which tin can be accessed 24 hours a day, 7 days a week via the internet. Consequentially, the public’s expectations of how and when they can access public...If you demand to get a full essay, order it on our website: BestEssayCheap.com
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