Friday, January 24, 2020
My Escape from Slavery :: Personal Narrative, Autobiographical Essay
I live on a car lot. My front yard is gravel and asphalt with intermittent splotches of eternally black oil unyielding to any cleaning agent natural or otherwise. Our house is built on the lot right beside iron train tracks. And of course there is the constant image of old cars lined up in rows, not junky just old. It's embarrassing to live under these conditions, but I wouldn't change the situation at all. My family moved onto the car lot when I was in seventh grade. My father had been in the used car business for only about five years. As an adult my father had switched jobs more often than most middle class parents are accustomed. Before taking on the title of a car salesman, he had held a well-paying state department position in which he trained the unemployed so they could find work. However, he claims that by the end his job had become more about paper work and less about people. You see, my dad is a businessman, or at least prides himself as one. People are his game. He saw the car business as the perfect profession to utilize his gifts that were so shamefully being wasted at his old job. Those first years of his being a car salesman, however, I almost never saw my dad. I would get up and be off to school before he awoke, and I would be asleep or at least in bed before he was able to drag his exhausted and overworked body in the front door and collapse in the bed. Often he would be unable to eat dinner until he slept for a couple hours. I can still remember a few times seeing him sitting on the couch at 2 o'clock in the morning in his pajamas eating cottage cheese and peaches and watching Headline News. Needless to say, my father grew tired of living such an existence. Sure, he was supporting his family, but I'm certain he felt horrible about his lack of time with his children. This case is of course what led to my father's suggestion that we move into the building next to his office on the lot. This "house" was actually just another office building with a kitchen. Furthermore this car lot had been erected in the same location as all the other dealerships in our community: downtown.
Thursday, January 16, 2020
Effects of John Brownââ¬â¢s Raid On Northern-southern Relations
John Brownââ¬â¢s raid of the federal armory at Harpers Ferry, Virginia involved only a few abolitionists, freed no slaves, and ended after only two short days. Brownââ¬â¢s initial idea was that after raiding the federal armory slaves would rise up and rebel against their owners, not only in the north but eventually in the south. This was a radical idea, and although his raid was primarily condemned in the north, Brown became a hero. Southerners became offended when in the years following Brownââ¬â¢s raid northerners felt compassion and even regarded him as a hero. The southerners however felt that he wanted to cause upheaval in the south. The issue however united the north for the cause of abolishing slavery. â⬠Congress can contribute much to avert [southern withdrawal from the Union] by proposingâ⬠¦ an explanatory amendment of the Constitution on the subject of slaveryâ⬠¦Ã¢â¬ (Doc G) The Northern view of John Brown had changed drastically in the years leading up to the civil war. Initially John Brown was viewed as an irrational for his actions in Pottawatomie, Kansas. It was in Pottawatomie where Brown and a few colleagues took violent measures of vengeance against five pro-slavery southerners in Response to the Bleeding Kansas crisis. The northern view of Brown changed however after his 1859 raid on Harpers Ferry, Virginia. The northern people did not immediately view him as a hero however. Many northerners viewed his raid as ââ¬Å"utterly mistaken and, in its direct consequences, perniciousâ⬠. (Doc A) Southern people viewed Brownââ¬â¢s raid as a commotion and an appeal to rebellion. The previous Bleeding Kansas crisis also pushed the south more towards succession. It was by delegates chosen by the several statesâ⬠¦ that the Constitution of the United States was framed in 1787 and submitted to the several states for ratificationâ⬠¦ that of a compact between independent states. â⬠(Doc H) President Lincoln responded ââ¬Å"Having never been States, either in substance, or in name, outside of the Union, whence this magical omnipotence of ââ¬ËStates Rightsââ¬â¢, asserting a claim of power to lawfully destroy the Union itself? â⬠(Doc I). Both of these statements were made in 1861, and clearly represent the division that sent our nation to war. While the years progressed the northern view of John Brown became increasingly more positive, people began to view Brown as a hero, as well as a martyr. Many believed while what he did was irrational and fanatical at the time, he paved the way for many northerners to become decided on the topic of abolition. John Brownââ¬â¢s raid ultimately made the Northern-southern relations even more strained, but caused the north to band together and fight against slavery and succession. In conclusion, the raid on Harpers Ferry, Virginia pushed the North and the south farther apart, but was a small step to becoming the free country that America is today.
Wednesday, January 8, 2020
The Effects Of Global Warming On The World - 1333 Words
Ever since the Earth was made approximately four and a half billion years ago, the formation of fossil fuels from decayed plants and animals have been a burden upon the planet. Coal, for example, was the first fossil fuel to become the main energy source in the United States to replace the low-energy firewood during the second half of the nineteenth century. Although coal was beneficial for the industrial age of the United States, it had its drawbacks. These drawbacks included the emissions of Carbon Dioxide, Carbon Monoxide, Nitrous Oxide, Sulfur Oxide, Particulate Matter, and Volatile Organic Compounds. With the significant increase of fossil fuel emissions in the atmosphere, the Earth started to experience an increase in global temperature due to the Greenhouse Effect. As countries around the world shifted from pre-industrial to transitional to post-industrial phases, the amount of greenhouse gas emissions from the burning of fossil fuels increased by an unthinkable amount. Greenh ouse gases negatively impact the world environment because it can cause smog pollution, acid deposition, water contamination, habitat destruction, and the loss of biodiversity. As of today, fossil fuels such as coal, oil, and natural gas continue to negatively impact the world environment and its ecosystems. However, world governments have started to shift away from the regular use of nonrenewable energy sources to renewable energy sources such as solar, wind, hydropower, and geothermal. As theShow MoreRelatedThe Effects Of Global Warming On The World1235 Words à |à 5 PagesThey may not be feeling the effects of global warming at the moment, but in time it will become a more widespread issue. The effects of global warming are hard to refute, and there is endless evidence of this growing problem in our world today. The continuation of global warming is a serious threat to everyone and everything on Earth. Global warming has been a problem for over a hundred years, and it continues to grow every day. The first evidence of global warming was discovered in 1859 by JohnRead MoreThe Effects Of Global Warming On The World868 Words à |à 4 PagesDisputed Global Warming Affects Global Warming is in the minds of critical thinkers and scientist as well as the Industrial World. In this paper, we will look at man-made causes of Global Warming, and natural causes in Global Warming Affects. The man- made cause would be (GHC) which abbreviates to greenhouse gases and the chemical (SO2) represents sulfur dioxide from cars and Industry. The natural cause in the climate would direct more to a cooler climate. The Global Warming remains,augmented thatRead MoreThe Effects Of Global Warming On The World1025 Words à |à 5 PagesJacob Keirns Persuasive Paper Miss Beverly March 22, 2016 Global Warming ââ¬Å"Some men aren t looking for anything logical, like money. They can t be bought, bullied, reasoned or negotiated with. Some men just want to watch the world burn.â⬠-Christopher Nolan The late nineteenth century was a time of immense discovery, particularly in the world of science. First theorized in the 1890s, the idea of global warming has been around for just over 100 years, despite itââ¬â¢s relatively recent gain in tractionRead MoreThe Effects Of Global Warming On The World1575 Words à |à 7 PagesGlobal warming has become a major issue in the world today. Not only are humans being affected, but many species and organisms are as well. Naturally, the Earth experiences heating and cooling cycles, and has over time. The ice age is a great example of a cooling cycle that was rather extreme. Since the industrial revolution, the amount of greenhouse gases has increased and built up in the atmosphere over time (Weart, 2015). The climate changes are being caused by the heat that is trapped in theRead MoreThe Effects Of Global Warming On The World1267 Words à |à 6 Pages Over the course of the years global warming has become a threatening issue that scientists and the government have been cognizant about. Global warming is the term used to describe a gradual increase in the average temperature of the Earth s atmosphere and its oceans, a change that is believed to be permanently changing the Earthââ¬â¢s climate. The earth periodically warms up and cools down. The Earth is currently going through a warming trend that coincides with the industrial revolution. ThisRead MoreThe Effects Of Global Warming On The World1185 Words à |à 5 PagesThe Effects of Greenhouse Gasses Global Warming has been devastating the earth and economy for the last twenty-five years. Greenhouse gasses developed from the production of chemicals such as R-22, oil, and factories have destroyed ozone and ecosystems for the last hundred years. Carbon dioxide is produced naturally and absorbed by plants and animals, but, too much, and it is deadly. With the increase in automobiles and production, the world government has begun to address the issue of greenhouseRead MoreEffects Of Global Warming On The World Essay1816 Words à |à 8 PagesDiseases, war, etc... Those are major concerns of this world, and climate change is always a hot issue given to debate. It s not just a matter of a single country, but itââ¬â¢s a problem of the whole human race. Humanity is facing the risk of extinction. The impact of environmental pollution leads to climate change and natural disasters such as earthquakes, tsunamis, and volcanoes. Those disasters are caused by the impact of humans to nature, such as deforestation, ecological imbalance, and use of chemicalsRead MoreGlobal Warming And Its Effect On The World1036 Words à |à 5 Pagesdefinition of Global warming is; a gradual increase in the overall temperature of the earth s atmosphere generally attributed to the greenhouse effect caused by increased levels of carbon dioxide, chlorofluorocarbons, and other pollutants. Global warming is a very big issue that is slowly affecting the whole world. Climate change has been studied since the early 1970ââ¬â¢s, and scientist of many different fields are agreeing that global warmingââ¬â¢s effects are increasing at a rapid pace. Global Warming was notRead MoreGlobal Warming And Its Effects On The World Essay919 Words à |à 4 PagesThe world has many years existing in this galaxy and every day we see that is changing more and more but not in a very good way that it can end in the extinction of the planet earth. ââ¬Å"Earth Hasnââ¬â¢t Heated Up This Fast Since the Dinosau rsââ¬â¢ Endâ⬠(Lavelle). Carbon is growing so fast in the atmosphere faster than in the past 66 million years since the dinosaurs went extinct (Lavelle). All the presidents hold a position of power that could change this big problem that the planet is having, behind thisRead MoreThe Effects Of Global Warming On The World1823 Words à |à 8 PagesGlobal warming is called by some as a threat to all people on all nations while others disregard it as another publicity stunt by the media. Research tends to indicate that humans have caused most of the past century s warming by releasing heat-trapping gases as we power our modern lives. The result is global warming with the weather patterns shifting and glaciers melting, the world we know today is slowly dissipating as these changes bring about dramatic consequences for all on the planet including
Tuesday, December 31, 2019
Negligence Complaint Against The Commissioner Of Baseball
Paper 2: Negligence Facts Plaintiff Gayle Payne (ââ¬Å"Ms. Payneâ⬠) brought a class action complaint against Rob Manfred, the Commissioner of MLB (ââ¬Å"Commissionerâ⬠), the office of the commissioner (ââ¬Å"MLBâ⬠), and all 30 Major League Baseball member teams, alleging the defendantsââ¬â¢ failure and inaction in providing reasonable safety measures to protect game-goers from risk of serious injury while attending games. On behalf of herself and all others similarly situated, Ms. Payne sought ââ¬Å"class-wide injunctive or equitable relief in the form of changes to current MLB rules and practices with respect to protective netting in MLB ballparksâ⬠(Gail Payne v. Office of the Commissioner of Baseball (MLB), 2015). She filed this negligence suit in hopes of remediating the possibility of frequent injuries at baseball stadiums. A devout fan of the Oakland Aââ¬â¢s for nearly 50 years, she purchased tickets for the first time in 2015. She chose to purchase tickets in section 211, in the second deck of the Oakland Coliseum, which were in an exposed section along the first baseline, reasoning that it was less expensive than sections covered by protective netting. However, she claimed she was fearful for her, her husbandââ¬â¢s and her daughterââ¬â¢s safety because of the possibility of getting hit by foul balls or shattered bats during the game (Gail Payne v. Office of the Commissioner of Baseball (MLB), 2015). The complaint Ms. Payne filed on July 13, 2015 in the U.S. District Court for the NorthernShow MoreRelatedTest 1 Question Bank8509 Words à |à 35 Pages$1,000 if you tamper with a slot machine in the ââ¬Å"Bye-Bye Bucks Casinoâ⬠in Las Vegas so that Gary can make it pay out a jackpot whenever he wants it to. You perform your part of the contract, but Gary doesnââ¬â¢t pay. In your breach of contract suit against Gary, the court will: d. Ignore the contract and dismiss the case. 27. When both parties are mistaken as to the subject matter of a contract, which of the following is true? a. Either party can rescind the contract. 28. When a personRead MoreMarketing Mistakes and Successes175322 Words à |à 702 Pagesreality, and lead to lively class discussions, and even debates. In the gentle environment of the classroom, students can hone their analytical skills and also their persuasive skillsââ¬ânot selling products but selling their ideasââ¬âand defend them against critical scrutiny. This is great practice for the arena of business to come. NEW TO THIS EDITION In contrast to the early editions, which examined only notable mistakes, and based on your favorable comments about recent editions, I have againRead MoreHuman Resources Management150900 Words à |à 604 Pageseach department and every employee have HR managers participate in developing strategies and ensure that human resource dimensions are considered. almost 18%. Over 40 work teams meet regularly to discuss work goals, track their performance against established measures, and discuss problems and issues. Employee turnover is also extremely low in most areas. Transitions in HR management are also paying off in the Bank of Montreal, based in Montreal, Quebec. Emphasizing human resources has involvedRead MoreFundamentals of Hrm263904 Words à |à 1056 PagesEmployer Organization (PEO) 47 Shared Services 47 HRM in an Entrepreneurial Enterprise 48 HRM in a Global Environment 48 HR and Corporate Ethics Summary 50 Demonstrating Comprehension: Questions for Review 51 Key Terms 51 52 HRM Workshop 49 Guarding Against Discrimination Practices 65 DID YOU KNOW?: Is a Problem Brewing? 66 Determining Potential Discriminatory Practices 66 The 4/5ths Rule 66 Restricted Policy 66 Geographical Comparisons 67 McDonnell-Douglas Test 67 Responding to an EEO Charge 67 Read MoreDeveloping Management Skills404131 Words à |à 1617 Pagesto talk with you about some issues with the Technical Services Phone Line. Iââ¬â¢ve recently received some complaint letters from Phone Line customers whose complaints have included long delays while waiting for a technician to answer the phone, technicians who are not knowledgeable enough to solve problems, and, on occasion, rude service. Needless to say, Iââ¬â¢m quite concerned about these complaints. I believe that the overall quality of the Phone Line staff is very good, but we continue to be understaffedRead MoreAccounting Information System Chapter 1137115 Words à |à 549 Pagescompared against the appropriate purchase order, then paid and filed. Context Invoice Vendor Cash Disbursements Payment Level 0 Invoice 1.0 Receive Invoice Open Invoices Vendor 2.0 Approve Invoice Payment Payment approval 3.0 Prepare Payment 3-41 Open Purchase Orders Ch. 3: Systems Development and Documentation Techniques 3.14 (continued) f. A bill of lading for ordered inventory is received from a vendor, recorded, checked against the appropriate
Monday, December 23, 2019
Significance of Language in Shakespeares The Taming of...
It is known that in Shakespeareââ¬â¢s works, the language is very significant. That being said, in The Taming of the Shrew, Shakespeare uses the word sirrah at few different times throughout the play. In early modern English, the word sirrah was defined as ââ¬Å"a term of address used to men or boys, expressing contempt, reprimand, or assumption of authority on the part of the speaker; sometimes employed less seriously in addressing childrenâ⬠(OED). Today, however, the word sirrah is now archaic in Modern English language use. In the play, The Taming of the Shrew, the way the word sirrah is used shows that it is a performative expression; sirrah is more than just a statement, it actually performs an action and convey identity. A clear example ofâ⬠¦show more contentâ⬠¦Horthensio is trying to show or construct an identity that he is the better man, because both men are having the discussion in front of Bianca who both men are in love with. That being said, this is another example illustrating that the speech act, especially sirrah, in The taming of the Shrew has a performative function. The characters using this word are attempting to make themselves seen as superior toward the other person who they are speaking with ( write the actual effect the speaker actually has on the interlocutor by uttering the word) Therefore, in this play, the use of specific language, especially with the term sirrah, as long that character has a disguise, and use the appropriate language, then this character in particular can have authority toward lower status quo. (conclusion) In sum, in the Taming of the Shrew, each word that Shakespeare uses are choosen for a reason. That being said, the way sirrah is used throughout the play is â⬠¦ In addition, if compared with gender performativity in which homosexuality and heterosexuality are not fixed categories, then the word sirrah makes in sort that different social classes are also not fixed categories. It the way it is contructed and perform to take into an identity. The word sirrah is an illusion, , the word sirrah makes thigs happen, making-believe that it is happening, the performance of language, aShow MoreRelatedTheme Of Taming Of The Shrew1116 Words à |à 5 PagesThe Taming of the Shrew: Moment Analysis Particular moments in William Shakespeareââ¬â¢s The Taming of the Shrew have a special significance in regard to the overall meaning of the play. One such moment is when Petruchio and Katherine talk about ââ¬Å"how bright and goodly shines the moon,â⬠(Shakespeare 13). At this moment, the insistent Petruchio pressures Katherine to refer to the sun as the moon. After a brief tussle of wits, Petruchio acquiesces and agrees to adopt the line of thought forced on to herRead More William Shakespeares The Taming of the Shrew Essay3149 Words à |à 13 PagesWilliam Shakespeares The Taming of the Shrew Over the past 400 or so years since Shakespeare wrote _The Taming of the Shrew_, many writers, painters, musicians and directors have adapted and reformed this play of control and subjugation into timeless pieces of art. In _10 Things I Hate About You_ and Kiss Me Kate from two very different times in the twentieth century, and paintings of Katherina and Bianca from the late nineteenth century, the creators of these adaptations have chosen to focusRead MoreShould We Continue to Study Shakespeare in Schools?805 Words à |à 3 Pagesof whether it is a good topic for teaching. A student from Elanora State High School says ââ¬Å"I donââ¬â¢t reckon Shakespeare is relevant to us anymore and basically fully outdated, quite frankly I think he has been dead for over 400 years and shows no significance to the 21st Century. The material is the most boring thing I have had to listen to and doesnââ¬â¢t interest most people. Why can school make a curriculum that is more exciting and appro priate for us?â⬠This student proves a very important point regardingRead MoreWilliam Shakespeare s English Literature Essay1667 Words à |à 7 Pagesthe English language. He has been referred to as the England s national poet and the Bard of Avon. He produced over thirty eight plays, hundred fifty four sonnets, five poems, and more verses. Shakespeare s plays consist of mainly tragedies, comedies and histories which are regarded as one of the best in those genres. The plays, the poems, and the sonnets have had a significance influence in English literature. There has been various writers who have been studying Shakespeareââ¬â¢s plays and poemsRead More The Politics of Contemporary Approaches to Shakespeare Essay3166 Words à |à 13 Pagesequation for success turned into a recipe for disaster. The feminists in the department had purposed to kill off the classics. Sakren was told to stop teaching the sexist works of Shakespeare or to revise the ending to such plays as The Taming of the Shrew in order to appease women (Alexander). Accompanying these recommendations, Sakren was also asked to reduce the academic rigor of his program. His office was searched and rumors were spread about him. Sakren refused to follow the recommendationsRead MoreEssay on Changing Gender Roles in William Shakespeares Macbeth2817 Words à |à 12 PagesChanging Gender Roles in William Shakespeares Macbethà à à à à Much attention has been paid to the theme of manliness as it appears throughout Macbeth. In his introduction to Macbeth in The Riverside Shakespeare, Frank Kermode contends that the play is about the eclipse of civility and manhood, [and] the temporary triumph of evil (1307). Stephen Greenblatt emphasizes the same idea in The Norton Shakespeare, crediting Lady Macbeth for encouraging her husband through both sexual tauntingRead MoreThe Relationship between Beatrice and Benedick in Shakespeareââ¬â¢s Much Ado About Nothing1888 Words à |à 8 Pagesand love in some sort of way which proves that what he heard makes him think of Beatrice differently. ââ¬â¢By this day, sheââ¬â¢s a fair lady. I do spy some marks of love in herââ¬â¢ shows his new views. Benedick also speaks in prose; this is a simple form of language that grasps the simplicity of true love. The rhyming represents him and her in the instance that two rhyming words are similar and go together, just li ke them as a couple. On the other hand, Beatrice speaks in blank verse with no rhyming; this alsoRead More Analysis of Much Ado About Nothing Essay3681 Words à |à 15 Pagesgreat deal out of very little. Author The political and cultural events of the 15 century had a large influence on Shakespeareââ¬â¢s work. In Much Ado About Nothing, Don Pedro, Prince of Arragon, Don John, his brother, Borachio his servant, Bene*censored*, a young lord, and Claudio his best friend are all returning from war, and have been invited to stay with Leonato for a month. Shakespeares antagonist Don John, bears much resemblance to Don John of Austria, the illegitimate son of Charles V, half-brotherRead Morewisdom,humor and faith19596 Words à |à 79 PagesChesterton, Niebuhr, and Auden 27 Conclusion 34 Copyright à © 2011 by Walter G. Moss WISDOM, HUMOR, AND FAITH: A HISTORICAL VIEW ââ¬Å"And frame your mind to mirth and merriment, / Which bars a thousand harms and lengthens life.â⬠Shakespeare, The Taming of the Shrew, Induction, Scene 2. ââ¬Å"Laughter without a tinge of philosophy is but a sneeze of humor. Genuine humor is replete with wisdom.â⬠Mark Twain, quoted in Opie Percival Read, Mark Twain and I (1940), 17. ââ¬Å"Humor offers both a form of wisdom and
Saturday, December 14, 2019
Analysis of Customer Service Problem of Best Buy Free Essays
Introduction Overview of the task The task of this essay is to have a research in person to pay a visit on Best Buy to discover its potential marketing problem, anticipate the consequences and provides potential solution to this problem, which from my perspective, is bad customer service. Purpose and structure of the essay The purpose of this essay is to explore the potential marketing problem of Best Buy to provide solutions to its problem. In order to make the essay more complete, this essay will first start with the brief introduction of the Best Buy, and then a personal experience of visiting the Best Buy shop will be displayed to have an analysis of the potential problem- bad customer service. We will write a custom essay sample on Analysis of Customer Service Problem of Best Buy or any similar topic only for you Order Now What to follow is the anticipation and analysis of the potential influence and consequence of the problem. Subsequently, solutions and recommendation will be put out to tackle the problem. Brief Introduction of the Best Buy Best Buy is a giant retailer of entertainment and technology products and services with operations in the multiple countries- United States, China, Europe, Canada and Mexico. The Best Buy generates more than 45 billion dollars annual revenue through brands family and partnerships such as Magnolia Audio Video; Audiovisions; Best Buy; Future Shop; Geek Squad The Car phone Warehouse; Napster; Jiangsu Five Star; Pacific Sales; The Phone House; and Speakeasy. The company is made up by about 155,000 employees who have applied their capabilities to bring benefit to the company and added value to customers through various means, for example, online communities, call centers, in-home solutions, retail locations, and websites, and product delivery. Problem of the company On March 29, 2012, the earning news released by the Best Buy which is lower than expected has revealed the trouble of this giant electronics retailer. It is said that Best buy is going to fire four hundred employees and ended up to fifty stores. Best buy, the last standing electronics blames its difficulties on fierce online competition, for example with Amazon. com. It says that Amazon keeps stealing its business with lower price due to its sales tax free (The Crossing of Marketing and IT, 2012). One joke even goes that Best Buy and Wall-mart have became the showroom for the Amazon. What show rooming means? It means that customers walk in to a Best Buy / Wall-mart/ Sears with the only purpose to check out the real product and compare the prices with the online prices so as to buy a product in other places with cheaper price. This is the dilemma and big problem for most of the brick and mortar retailers like Best Buy. The show rooming and price competition with online-stores should take most part of the duty for the declining profit problem of Best Buy. But it is from my perspective that the failure of Best Buy is a self-inflicted woes rather than an external hurt due to its bad customer service. The much-publicized Christmas fault of Best Buy has exposed the customer service problem. Three days before Christmas last year, Best Buy informed 30,000 awaiting customers of cancelled order due to ââ¬Å"a combination of software and process issuesâ⬠(24kmarketing, 2012). There is no need to say that such kind of fault will kill any types of retailers. To make things worse, it took approximately three weeks for CEO of Best Buy ââ¬â Brian Dunn to make an apology for this event, which has added the oil on the flame of fury of customers. The consequence is evident with shares of Best Buy falling by 34% to about $30, Since Thanksgiving. On June 14, Best Buy also announced earnings of 35 cents a share which is a penny lower than last year (Alpha, 2012). Whatââ¬â¢s more, my last experience of visiting the Best Buy shop has given more proof of it customer service problem. Last week, I went to one of the stores of Best Buy, when I was looking for the things I wanted, the salesperson keeps roaming around me and kept fixed eyes on me which made me quite unpleasant. After a while, he asked me about my needs, however, the guy just knew nothing about the things I want and started to sell other electronics products to me. However, what I want is just some blu-ray dics. Bothering by the upsetting and annoying salesperson, I just grabbed one of the blu-ray discs. But after going home, I found that I have already got this disc and returned to ask for changing the disc. The troublesome procedure and bad attitude of staff really made me furious. Apart from the up-selling and cross-selling, what I cannot put up with is the erosion of my privacy, questions like how much is your salary is really impolite. The hawking clumsy salesperson is the tip of the problem iceberg and just scratch the surface of the problem, what should be laid emphasis is the customer service and after-sales service quality. Potential consequence of the problem The company has reported a 1. 7% decline in it total sales and profit margins last year. Consumers come down to the store will have high interaction with the salespersons and in-store staff (Forbes, 2012). The attitude and service quality is the cornerstone of the success. Non-savvy consumers need the help to learn more product and handling before purchase. If Best Buy cannot differentiate itself and make full use of the advantages of its retail stores, Best Buy is destined to follow the way of dinosaur. Below chart illustrates that the consequence will be like in a few years if Best Buy is unable to change customers ââ¬Ëperception and values towards it. Best Buy cannot forget the lesson of Circuit City which closed its big boxes in 2009 (Alpha, 2012). CNBC Financial Data: Solution to the problem Solutions that can be provided to the Best Buy are as follows. First and foremost, improve customer service quality through systematic plan and training. It is suggested experts in this field should be hired to make a throughout improvement plan for this company, ranging from standard speech and the after-sales service standard (Harvard Business Review, 2010). Secondly, make full use of the interaction in the stores with customers to change the perception of customers. In this part, the attitude the promotion is the key to success. Thirdly, with fierce competition, Best Buy should improve its inventory system and internet technologies in this field. The Christmas mistakes cannot happen again. Fourthly, close some big store and change its focus to the online competition. Reference Alpha, S. (2012). Best Buy: the Writing Is on the Wall. Retrieved from http://seekingalpha. com/article/343721-best-buy-the-writing-is-on-the-wall Forbes, S. (2012). Why Best Buy is going out of Businessâ⬠¦ Gradually. Retrieved from http://www. orbes. com/fdc/welcome_mjx. shtml Harvard Business Review. (2010). Inside Best Buyââ¬â¢s Customer-Centric Strategy. Retrieved from http://blogs. hbr. org/hbsfaculty/2010/04/inside-best-buys-customer-cent. html The Crossing of Marketing and IT. (2012). What is Best Buyââ¬â¢s Real Problem. Retrieved from http://www. crossingmarketingandit. com/marketing-2/general-marketing/best-buys-problem/ 24kmarketing. (2012). Best Buy Pr oblems Signal Need for New Retail Formats. Retrieved from http://24kmarketing. com/2012/03/best-buy-problems-signal-need-for-new. html How to cite Analysis of Customer Service Problem of Best Buy, Essay examples
Friday, December 6, 2019
Holocaust (2284 words) Essay Example For Students
Holocaust (2284 words) Essay HolocaustThe Lebensborn ProjectThe topic of eugenics cannot be discussed without encountering the Holocaust, but this is as it should be. When contemporary geneticists, genetics counselors and clinical geneticists wonder why it is that genetics receives special attention from those concerned with ethics, the answer is simple and can be found in history. The events which led to the sterilization, torture and murder of millions of Jews, Gypsies, Slavs and children of mixed racial heritage in the years just before and during the era of the Third Reich in Germany were rooted firmly in the science of genetics (Muller-Hill, 1988). Rooted not in fringe, lunatic science but in the mainstream of reputable genetics in what was indisputably the most advanced scientific and technological society of its day. The pursuit of genetic purity in the name of public health led directly to Dachau, Treblinka, Ravensbruck and Auschwitz. As early as 1931 influential geneticists such as Fritz Lenz were refer ring to National Socialism as applied biology in their textbooks (Caplan, 1992). As difficult as it is for many contemporary scientists to accept (Caplan, 1992; Kater, 1992), mainstream science provided a good deal of enthusiastic scientific support for the virulent racism that fueled the killing machine of the Third Reich. When the Nazis came to power they were obsessed with securing the racial purity of the German people. The medical and biomedical communities in Germany not only endorsed this concern with negative eugenics, they had fostered it. Racial hygiene swept through German biology, public health, medicine and anthropology in the 1920s and 1930s, long before the Nazis came to power (Weiss, 1987, Muller-Hill, 1988; Proctor, 1988; Kater, 1992). Many in the medical profession urged the Nazi leadership to undertake social policies that might lead to enhancing or increasing the genetic fitness of the German people (Kater, 1992). Eugenics consumed the German medical, biological and social scientific communities in the decade before World War II. Many physicians and scientists were frantic about threats they saw to the genetic health of the nation posed by the presence of inferior populations such as Jews, Gypsies, and Slavs, with a lesser extent a distant threat which was, African peoples (Adams, 1990). The steps they took to protect against the public health disaster of a polluted racial stock were so awful, so immoral, and so heinous that they have rightly, shaped all subsequent discussion of the ethics of both human genetics and eugenics. Steps to eliminate unfit or undesirable genes by prohibitions on sexual relations, restrictions on marriage, sterilization or killing, are all forms of negative population eugenics (Kevles, 1995). Nazi judges and scientists ordered children killed or sterilized who had parents of different racial backgrounds or were thought to have genetic predispositions toward mental illness, alcoholism, retardation or other disabili ties. This was done to remove the threat such children posed to the genetic stock of the nation and to avoid having to pay the costs associated with institutionalization and hospitalization (Caplan, 1992). Laws were enacted prohibiting marriages between those whom Nazi race hygiene theory held were likely to produce degenerate offspring. Conversely, on a smaller scale, the Nazis tried to encourage those who satisfied Nazi racial ideals to have more children. The most extreme form of encouraging eugenic mating was the Lebensborn program which gave money, medals, housing and other rewards to persuade ideal mothers and fathers to have large numbers of children in order to create a super-race of Aryan children (Proctor, 1988). The provision of rewards, incentives and benefits to encourage the increased representation of certain genes in the gene pool of future generations constitutes positive population eugenics (Kevles, 1995). Nazi race hygiene theories were false. There is no evidence to support the biological views of the inherent inferiority of races or the biological superiority of specific ethnic groups, which underlay the eugenics efforts of the Third Reich. There is not even any firm basis for differentiating groups into races on the basis of genetics (Harding, 1993). The negative eugenics programs race hygiene spawned were not only patently unethical, since they were completely involuntary and coercive they were also based upon assumptions about genes and race that are not true. The Nazi drive to design future generations based on what can now be understood as invalid science skewed by racism led to concentration camps, forced sterilization, infanticide and genocide. Ethical debates about eugenics must acknowledge the horrors perpetrated in the name of eugenics in this century. But, despite the evil that has been done in the name of eugenics the debate cannot end there. The moral permissibility of eugenic goals must be addressed, in its own terms. For whi le arguments based upon history are instructive and important, those who see no analogies between our times and earlier times are unlikely to find warnings about the past sufficiently forceful to shape future behavior or public policy (Caplan, 1992; 1994). And while the fear of the imposition of eugenic programs by a totalitarian regime must be taken seriously it is not the only path eugenics might follow. Improvement of the genetic makeup of a population can be sought through negative or positive eugenics. What is less widely noted is that either strategy can be pursued at the level of individuals and their direct, lineal offspring or for large groups or populations. Efforts aimed at improving or enhancing the properties of large-scale populations such as by providing incentives for large numbers of individuals with particular traits or abilities to marry and have many children or encouraging public health testing for neural tube defects constitute versions of population eugenics. The goals of such activities are to shift the makeup of the gene pool of future generations in particular directions. Positive and negative eugenics can also be carried out by individual couples who are not interested in nor motivated by the overall effect of their actions may have on the societal gene pool. Population eugenics need not be coercive but, historically, it almost always has been. A great deal of social pressure was applied in the German Lebensborn programs of the 1940s. More recent efforts to shift the genetic norms of populations exemplified by the attempt to encourage those with the right racial makeup to reproduce as is evident in the ethnically selective pronatalist policies espoused by governments in many parts of the world are less obviously coercive but still involve a great deal of cultural and societal pressure. The stated policies of some religious bodies such as certain Orthodox Jewish sects or some elements of the Greek Orthodox church that they will not bl ess marriages where no genetic testing for diseases has been done constitute examples of possible coercion for population eugenic goals by non-governmental powers. The day when we need to decide whether it is wrong to choose the genetic makeup of our children is not very far off. Some argue that we lack the wisdom to choose well (Lewontin, 1992). But, that hardly stops parents today from seeking to better the lot of their children through environmentally mediated efforts at enhancement. In a society that places so much emphasis on maximizing opportunities and achieving the most efficient use of resources it is hard to believe that pressures will not quickly arise on prospective parents to use genetic information and techniques for manipulating genes to better the lot of their children or of future generations of children. For some, the historical abuses committed in this century in the name of eugenics are sufficient grounds for prohibiting or banning any efforts at any form of euge nics; positive or negative; individual or group. However, negative population eugenics is not individual positive eugenics. If most people agree that parents have a right if not a duty to try and maximize the well-being and happiness of their offspring, then it is not likely that the record of historical abuses carried out in the name of negative population eugenics will hinder efforts to incorporate genetic information into procreative decisions about our children and their immediate descendants. As it stands today, most parents, particularly those in the middle and upper classes, would probably be more troubled by failing to use genetic information to try and improve the lot of their offspring then they would by doing so. PATRIOTISM EssayThe lesson might be that the creation of a super race as planned by Himmler and Hitler was a terribly demented idea, indicative of the extent of their obsession with Aryan superiority and Nazi supremacy. The terrible results of Nazi Germany continue to reverberate even today, the evidence can be found in the shattered lives of the Lebensborn children. Despite modern assumptions that, American interest in eugenics waned during the 1920s, researchers said sterilization laws had authorized the neutering of more than 40,000 people classified as insane ore feebleminded in thirty states by 1944. Another 22,000 underwent sterilization between the mid 1940s and 1963, despite weakening public support and revelations of Nazi atrocities. Forced sterilization was once legal in eighteen U.S. states, and most states with eugenics allowed people to be sterilized without their consent by leaving the decision to a third party. Theater
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